Terms and conditions for your farm holiday in Castelrotto
On this page you will find useful information and general terms and conditions that are important for your stay at the farm Tschafernaghof in S. Valentino
Special situations require flexible measuresIf you have been infected with COVID-19, are in quarantine or have been banned from entering or leaving your country, you can postpone your holiday until a later date.
In other cases, we apply the following cancellation conditions according to Art. 1382 of the Civil Code:
If you should have to cancel your holiday, please let us know as soon as you can. Cancellations are as inconvenient for us, as they are for you.
It is a pity when our apartment remains free, although others would have liked to come.
Cancellation policies in accordance with Art. 1382 ZGB Bookings may be cancelled up to 90 days prior to the set arrival date free of charge.
In case of a cancellation in the period between the 56th day prior to arrival and the arrival day, we charge following cancellation fees:
- Cancellation up to 28 days before arrival: 50 % of the agreed total price,
- Cancellation less than 28 days prior to arrival: 80 % of the agreed total price.
In case of no - show, cancellation within 3 days prior to arrival, or early departure, we reserve the right to charge 100% of the total amount.
Therefore we recommend you to make a cancellation insurance.
Holiday Cancellation Insurance
We recommend that you take out Red Rooster Holiday cancellation insurance after booking your stay. This will cover cancellation charges, meaning that you can look forward to your holiday in a more carefree manner. Further information regarding costs and how to take out the insurance con be found here.
Consumer Protection
The guest must be explicitly referred to the norms art. 45-67 of the Italian consumer protection law (d.lgs. 206/2005) "costumers' code".
European travel insurance
